Software Engineer @ Palo Alto Networks
Albert Shih
I build software that earns its keep. From an AI-powered health monitoring system to a mobile app that replaced paper workflows at my local zoo — I work best at the intersection of technical depth and real-world impact.

Projects
A selection of professional, personal, and academic work.
Sales Workbench
Internal multi-agent AI tool at Palo Alto Networks that helps sellers consolidate and interact with their Salesforce accounts and …
AI Quoting
Active internal project at Palo Alto Networks rethinking CPQ through an agentic approach, with a focus on fast, AI-assisted fronte…
Empathy Guide App
Oakland Zoo Empathy Guide mobile app, for internal staff use to enhance visitor experiences.
Booster Pack Generator
Internal staff tool for Oakland Zoo's Learning & Engagement team. Generates custom booster packs for sales.
CatTracksXM
Bus schedule module created for the Transportation and Parking Department at UC Merced to improve campus transportation.
Let's Work Together
I'm open to new opportunities and genuine collaborations. Reach out if you want to build something worth building.